Privacy Policy

1. Information We Collect

Portlandia Electric Supply, Inc. d/b/a PES Supply (“we,” “us,” or “our”) collects information you provide directly when you create an account, place an order, request a quote, or contact us. This includes your name, email address, phone number, company name, shipping and billing addresses, and payment information.

We also automatically collect usage data including IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.

2. How We Use Your Information

• Process and fulfill your orders and quotes
• Communicate about your account, orders, and shipments
• Assign and manage your dedicated account representative
• Provide Pro pricing and Net-30 terms for qualified accounts
• Send newsletters, product updates, and promotional offers (with opt-out)
• Improve our website, products, and services
• Comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell your personal information. We share information only with service providers necessary to operate our business: payment processors, shipping carriers (including Portlandia Logistics), email platforms, and analytics providers. All service providers are contractually bound to protect your data.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, access controls, and regular security audits. Payment information is tokenized and never stored on our servers.

5. Cookies

We use essential cookies to operate our website (cart, session), performance cookies to understand usage patterns, and optional marketing cookies for relevant advertising. You can manage cookie preferences through your browser settings.

6. Your Rights

You may access, correct, or delete your personal information at any time by contacting us or logging into your account. California residents have additional rights under the CCPA. To exercise any rights, email privacy@portlandiaelectric.supply.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

Portlandia Electric Supply, Inc.
1507 Portland Ave, Louisville, KY 40203
privacy@portlandiaelectric.supply
(888) 876-0007